Returns & Exchanges

As a food company, we cannot accept returns of opened spices for food safety reasons, but we want you to love your pantry. If your order is damaged or doesn't meet your expectations, please contact us within 30 days of receipt for a replacement or refund.

Return Process

• 1.
  Review Our Policy

  Ensure your request is submitted within 30 days of the delivery date and note that shipping fees are non-refundable.

• 2.
  Gather Order Details

  Locate your order number and take clear photos of any damaged packaging or quality issues to help us improve our sourcing.

• 3.
  Contact Support

  Email our customer support team at [email protected] with your documentation to initiate the resolution process.

• 4.
  Receive Resolution

  Once your request is approved, we will issue a store credit, refund to your original payment method, or ship a fresh replacement.